CONTACT US
Do you have a project in mind? Let’s do great things together.
Connect with innovators,
one form away!
contact@atherisgames.net
Online inquiries only at present.
Atheris Games Ltd
London, UK
Chiswick
Office
10000
Prishtinë, Kosovo
Rruga B, Enver Maloku
+383 48 547 495
Frequently Asked Questions
Find concise answers to common queries regarding Atheris Games and our Minecraft content offerings.
Unfortunately, due to the inherent limitations of how Minecraft operates, combining texture packs and worlds from our content is not feasible. Texture packs that are integrated within specific maps are designed to function exclusively within those maps.
Unless texture packs are offered as standalone products, they cannot be transferred or used separately in other maps or content. This limitation is a part of Minecraft’s design and is beyond our control.
While Atheris Games is committed to ensuring the highest quality in our Minecraft content, we are unable to issue refunds directly due to the nature of digital content sales. However, we understand the importance of customer satisfaction and want to assist you in any way we can. For refund inquiries, please refer to the Mojang Studios Refund Policy here (https://help.minecraft.net/hc/en-us/articles/360030463592-Mojang-Studios-Refund-Policy).
This policy provides detailed information on the refund process for Minecraft Marketplace purchases. We encourage our customers to review this policy, and if you have any further questions or concerns, please do not hesitate to contact us for additional support.
If you’re experiencing issues with a map from Atheris Games we’re here to help. Please join our Discord community or reach out to us via the email provided above for technical support.
To ensure we can assist you effectively, include any relevant videos or images of the issue you’re encountering. Additionally, please describe the problem in as much detail as possible. Our dedicated support team will work diligently to resolve your issue and enhance your Minecraft experience with our content.
Yes, we work closely with brands and organizations to create bespoke Minecraft content that aligns with their marketing and educational goals.
We actively seek partnerships with like-minded brands and influencers to create unique content and cross-promotional opportunities within Minecraft have the expertise and resources to manage large-scale projects, including custom worlds, adventures, and educational content tailored to specific needs.
We are committed to promoting positive social impact. We’ve previously been involved in Minecraft: Education Edition projects that raise awareness about environmental issues and support social causes through our gaming content and community events and are looking to continuously promote positive change in the world through gamification.